The individual certification process is carried out in accordance with the requirements of the Quality Managers and Auditors Certification Guide – code GC.01.
The guides present the knowledge areas that auditors and managers should have to properly and comprehensively evaluate and coordinate a management system. In the certification process, consideration is given to the knowledge that enables the auditor and manager to identify, recognize, understand, and correctly frame connections when evaluating a management system.
The prerequisites for participating in the certification exam are represented by studies, professional experience, and the level of training that auditors and managers should have. The examination consists of a written and an oral and practical test. In evaluating candidates, the weight of the written test is 50%, while the weight of the oral and practical test is 50%. The candidate’s specialized knowledge and ability to perform tasks are evaluated.
The written exam consists of multiple-choice questions. The questions are based on quality management standards (SR EN ISO 9000, SR EN ISO 9001, SR EN ISO 15189; SR EN ISO/IEC 17025; SR EN ISO 9004), the standard for auditing management systems (SR EN ISO 19011), and specialized documentation in the field of statistical techniques and quality improvement.
The oral and practical examination consists of:
For quality management system auditors – a case study related to audit – audit simulation (presentation of documents and audit stages – complete audit, integrated audit; audit of a process, including identifying non-conformities and completing a non-conformity report with identification of the violated clause, identifying the cause, specifying the corrective/action corrective measures, and ways to close the non-conformity, etc.)
For quality management system managers – a case study related to presenting measures to improve the quality management system, presenting a method of data analysis and statistical techniques, drawing up objectives, management program, system or process procedures, FMEA analysis, SWOT analysis, etc.
Certificates for managers and auditors are valid for 3 years from the date of issuance of the certificate.
Note: Certification guides are the intellectual property of MRC and are made available to applicants along with the informational document folder. The guides provide details on the certification process.
RENAM